Terms and conditions

The German version of these terms is the legally binding one.

These terms apply to the use of the DocLif service, offered by:

They apply towards consumers (§ 13 BGB) and entrepreneurs (§ 14 BGB). Deviating terms of the user do not become part of the contract, even if they are not expressly objected to.

DocLif is a web application for managing documents. Uploaded files are stored, their text is recognised and classified by a language model; from this, suggestions for name, category, sender, amounts and due dates are created. Depending on the plan, search, share links, signatures and the retrieval of attachments from an email mailbox are added.

Text recognition and analysis run on the provider’s servers. Their results are suggestions: they can be incomplete or wrong and must be checked by the user. No particular recognition rate is owed, and DocLif is no substitute for tax, legal or commercial advice. Due dates shown by the service do not relieve you of keeping an eye on them yourself.

Which limits and functions a plan includes – storage space, analyses per month, extra functions – follows from the price overview in its currently valid version.

The contract for free use comes about when the account is set up. A paid plan comes about when the user selects it in the account and completes the payment process.

An account is personal. Credentials must be kept secret; if there is a suspicion that a third party knows them, the password must be changed without delay.

New accounts receive a paid plan free of charge for a limited period as a trial; the duration is stated at sign-up. The trial ends automatically and does not turn into a paid subscription. Afterwards the account moves to the free plan; no cancellation is needed for that.

The prices stated in the price overview at the time of booking apply. Paid plans are billed monthly in advance. Pursuant to § 19 UStG no value added tax is charged and it is therefore not shown.

Payment runs through the payment providers offered in the account. If a plan is changed during a running period, the part already paid is settled with the next invoice.

If a payment does not go through, access remains for the time being as long as the payment provider retries. If it fails for good, the account moves to the free plan.

Paid plans run for one month and are extended by a further month each time unless they are cancelled. Cancellation is possible at any time in the account and takes effect at the end of the period already paid for; until then the plan remains fully usable. A cancellation by email to the address given above is equally sufficient.

After the end, the account moves to the free plan. Existing documents remain visible and downloadable there; new uploads and analyses pause insofar as the limits of the free plan are exceeded. Nothing is deleted automatically.

The account itself can be deleted at any time. This deletes the stored documents; the deletion is final. The right to extraordinary termination for good cause remains unaffected for both sides.

The user ensures that they

• upload no content whose storage or processing violates the rights of third parties or applicable law
• add personal data of third parties only insofar as they are entitled to do so
• introduce no malware and do not wilfully disrupt operation
• pass on share links only to recipients who may see the content

In the event of a serious breach, the provider may block the account. A warning is given before a block where possible; in the case of serious breaches or a legal obligation it may take effect immediately. The user is informed of the reason.

Uploaded documents remain the property of the user. The provider receives only those rights in them that are necessary to provide the service – storing, encrypting, processing, displaying on request. There is no use for the provider’s own purposes, in particular not for training models.

The provider endeavours to keep operation continuous but owes no particular availability. Maintenance work is announced where possible and placed in low-traffic periods. The provider is not responsible for interruptions caused by faults outside its sphere of influence – for instance at the data centre or the network operator.

The provider backs up the data as part of normal operation. The user remains responsible for keeping their own copies of important records: documents can be downloaded at any time individually or as an archive. DocLif is a filing place, not a replacement for the original.

The provider is liable without limitation in cases of intent and gross negligence as well as for damage arising from injury to life, body or health. In the case of simple negligence it is liable only for the breach of an obligation whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance the user may regularly rely; in that case liability is limited to the foreseeable damage typical for this type of contract.

Otherwise liability is excluded. Claims under the Product Liability Act and liability for guarantees given remain unaffected.

Changes to these terms or to the prices are announced in text form at least six weeks before they take effect. If the user does not object by the stated date, they are deemed accepted; this is pointed out separately in the announcement. If the user objects, the paid plan ends when the change takes effect, without any need for a cancellation.

Which data is processed for which purpose is set out in the privacy policy.

German law applies. For consumers this choice of law applies only insofar as it does not deprive them of the protection of mandatory provisions of the state of their habitual residence. If the user is a merchant, a legal entity under public law or a special fund under public law, Dortmund is the place of jurisdiction.

The provider is neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.